FAQs

1. What is Paintsy?

Paintsy is a company that offers creative and fun paint-by-number kits, perfect for all skill levels. Our kits allow you to create beautiful art by following simple steps. We offer a wide range of designs, from animals and nature to cities and seasonal themes like Halloween and Christmas. Whether you're looking to create something for yourself or give it as a gift, Paintsy makes it easy and enjoyable to bring your artistic ideas to life!


2. What is Paint by Numbers (PBN)?

Paint by Numbers (PBN) is an easy and enjoyable way to create art! Each kit includes a canvas with numbered sections, where each number corresponds to a paint color. All you have to do is fill in each section with the correct color, and you'll have a beautiful painting in no time. It’s a fun and relaxing way to express your creativity, even if you've never painted before!


3. Do I need to be good at art to enjoy a Paint by Numbers kit?

Not at all! Our kits are designed for everyone, regardless of your artistic experience. Each kit comes with easy-to-follow instructions that make it simple for beginners to create beautiful artwork, while still offering a fulfilling experience for more experienced artists.


4. What if I run out of paint before I finish?

We provide more than enough paint in each kit. However, if you run out of a specific color, simply contact us, and we'll send you a free refill for the color you need!


5. What material is your paint and how quickly does it dry?

We use high-quality, fast-drying acrylic paints in all of our kits. These paints are ideal for the Paint by Numbers technique, offering vibrant colors and quick drying time to ensure a smooth and enjoyable painting experience.


6. How long will it take for me to complete a Paint by Numbers kit?

Completion time varies depending on the size and complexity of the kit. On average, a standard-sized kit takes between 6 to 12 hours of painting time. We recommend working at your own pace to enjoy the process to the fullest!


7. Can I order a Paint by Numbers kit as a gift?

Yes, absolutely! Our kits make wonderful gifts. You can purchase a kit and have it shipped directly to the recipient. If you're not sure which kit to choose, we also offer gift cards so they can select the perfect design themselves.


8. Are your paint-by-numbers kits suitable for beginners?

Yes! Our kits are ideal for beginners. Each kit includes clear, easy-to-follow instructions that make it simple to start painting right away.


9. What makes Paintsy's paint-by-numbers kits unique?

What sets Paintsy apart are our exclusive designs, premium paints, and detailed instructions. We focus on creating the best possible experience for both beginners and seasoned artists, ensuring that every kit offers an enjoyable and rewarding process.


10. What should I expect from a custom paint-by-numbers kit?

Our custom kits are highly popular, but it's important to set the right expectations:

  • Custom kits are not exact replicas of your photo. While your painting will resemble your photo, it will still be a work of art, so it may not match 100%.

  • We carefully select 24, 36, or 48 colors based on your photo. Although your photo may contain thousands of colors, we choose the most suitable ones for your kit.

To get started, upload your image here: Custom Paint by Numbers.


11. Do you ship internationally and what are the shipping fees?

Yes, we offer free shipping to the US, UK, Canada, Australia, most European countries, and many other locations worldwide! For more detailed information, please refer to our Shipping Policy.


12. Can I get a refund if I’m unsatisfied with my purchase?

Absolutely! We want you to be happy with your purchase. Please review our Refund Policy for more details on how to request a refund.