Email: support@paintsy.net
Company: Maneks Media LLC
Shipping Policy
Shipping Policy
At Paintsy, shipping is free for all orders, no matter where you're located!
Order Processing:
Orders are processed Monday through Friday. Each order is manually adjusted and inspected for quality before being shipped. Please allow up to 2 business days for your order to be processed. Note that we do not ship on weekends.
Countries We Ship To:
We offer worldwide shipping, and we proudly ship to the following countries:
- Germany
- France
- Italy
- Spain
- Netherlands
- Sweden
- Belgium
- Austria
- Denmark
- Norway
- Finland
- Ireland
- Poland
- Switzerland
- United Kingdom
- United States
- Canada
- Other countries worldwide
Estimated Shipping Times:
Shipping time usually takes between 7-14 days from the day you place the order. Below are the estimated shipping times for key countries:
| Country | Shipping Time |
|---|---|
| Germany | 7-14 days |
| France | 7-14 days |
| Italy | 7-14 days |
| Spain | 7-14 days |
| Netherlands | 7-14 days |
| Sweden | 7-14 days |
| Belgium | 7-14 days |
| Austria | 7-14 days |
| Norway | 8-14 days |
| Finland | 8-14 days |
| Poland | 9-14 days |
| Other EU countries | 7-14 days |
| Switzerland | 7-14 days |
| United Kingdom | 7-14 days |
| United States | 7-14 days |
| Canada | 7-14 days |
|
Other countries |
9-14 days |
Tracking:
Upon placing your order, you will receive a tracking number, which you can use to monitor your package's status.
Additional Information:
- Please double-check that all of your delivery information is accurate. If any information is missing or incorrect, we may need to contact you for updates, which could cause delays in your order.
- Customs clearance may cause delays in the estimated delivery time. Your local customs office may require additional documents and time to clear your package before it can be delivered.
- Your order may be delivered by your local post office or a local courier service. In many cases, orders will be delivered by your local postal service and will be received with your regular mail. If you are not available to receive the delivery, a notice card may be left by the postal service with instructions on how and where to collect your package.
Fulfillment Centers:
Our main fulfillment center is located in United States Of America, where our company is registered. However, if an item is unavailable in our Bosnia facility, we will ship your order from other warehouses to ensure prompt delivery. Delivery times may vary depending on the location from which the order is processed. In some cases, customs may impose extra tariffs due to updated regulations. If this happens, please contact us, and we will reimburse the tariff fee.
Cut-Off Time:
Our daily order processing cut-off time is 3 PM CET. Any orders received after this time will be processed the next business day.
Shipping to Multiple Addresses:
To maintain simplicity and security, we can only send shipments to one address per order. If you wish to send items to multiple addresses, please place separate orders for each location.
Customer Care:
Our dedicated customer service team is here to assist you Monday to Friday, 9:00 AM to 5:00 PM CET. Whether you have questions about your order or need help choosing the perfect kit, we're happy to help. Contact us at:
Email: support@paintsy.net
We are honored that you've chosen Paintsy for your creative journey. Your complete satisfaction is our priority!
